About

Your Leadership & Transformation Consultant.

Mandeep Maitra is an award-winning Global HR Leader and Leadership & Transformation Coach. Her work experience of three decades spans Paris, London, Singapore & Mumbai.

Mandeep has been credited with being the HR architect of HDFC Bank, India’s number 1 Bank. During her tenure, Mandeep took the Bank from less than 1500 people to over 80000 in the Bank and its affiliate companies. In the BFSI space, she is hugely regarded for her understanding of banking and has many firsts to her credit. She started the trend of hiring from Tier 2 /3 cities, introduced HRIS way ahead of other banks, created strategies to help build talent pipelines from within at a time when pay & benefits were not competitive. Worked hard to drive results and change for better productivity and meritocracy. Experienced in managing people and culture issues in two mergers, one of which is considered the largest in the Financial Industry, she thrives in managing scale, complexity and change. She also set the CSR function in the Bank, focusing on education, skilling, livelihood creation and women empowerment.

Post HDFC Bank, she moved overseas. In her six-year stint in Singapore, she worked with Dr Lynda Gratton, Prof. of Management Practice at London Business School London. She spearheaded the Future of Work research in Asia Pacific as part of Dr Gratton’s Hots Spots Movement. Mandeep worked with the Ministry of Manpower and other blue-chip organisations on Productivity, Innovation, Collaboration and Stakeholder Management. Later in Paris, Mandeep worked with Dr Julia Cooke of the Academy of Design Thinking and Entrepreneurship, UK. She was involved in facilitating design thinking workshops, mentoring start-ups and coaching women entrepreneurs. She moved back to Mumbai from Paris, France, in 2019.

Her newest venture is as CEO of M-Suite Leadership Consulting LLP where she is combining her experience of being a global citizen, her passion for the future of work, and experience of having trained three generations of business leaders to address leadership challenges and concerns post-pandemic.

Mandeep has also launched an online FB community for empowering women called WiP (Women in Power). This community is aimed at enriching the perspective of working women regarding managing themselves at work and home and creating a psychologically safe and judgement-free platform to voice their opinions, thoughts and ideas.

Mandeep also mentors a start-up in Education and Employability (Expressions) whilst continuing to advise companies in the BFSI space on leadership and transformation issues. She is on the boards of Suryoday Small Finance Bank, Expressions Learning Resources Put Limited and The HR Fund (supports the technology start-ups focused on a new world of work).

My Journey

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In Paris I was part of the Academy of Design Thinking and Entrepreneurship - Gconsultancy, London founded by Dr Julia Goga Cooke. I mentored start-ups and coached women entrepreneurs and facilitated design thinking workshops.
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In Singapore I spearheaded the Asia Strategy & Development role for Hot Spots Movement, a research and consulting firm led by Dr Lynda Gratton of London Business School UK and subsequently founded Karma Consulting Solutions a niche Consulting and Coaching Firm. The key areas of my work were The Future of Work, Innovation, Collaboration, Stakeholder Management, Productivity, Leadership and Transformational Change. During my stint in Singapore, I worked with the Ministry of Manpower, Singapore & some of the best blue chip Govt and the largest domestic companies. As part of my Coaching practice, I coached C-Suite Business Leaders primarily from the BFSI segment.
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In India, my last assignment was as the Country Head Human Resources and Corporate Services for HDFC Bank based at Mumbai. I have been considered the ‘architect’ of the HR function at HDFC Bank, I managed two mega mergers to build scale and reach for the Bank. My mantra, that got imbibed in the Bank’s culture was ‘The Bank with the Best People Wins. I helped The HDFC Bank group grow from less than 1,500 people to around 80,000 during my tenure.
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Currently I am on the board of the HR Fund. Supporting HR Technology Start-ups focusing on workforce productivity, healthcare, AI/ robotics & Education. I am the Chair-person of the Steering Committee for Engineering the Future of Work in India, an initiative by IET.
the leaders

What My Clients Say

Mandeep has provided me with valuable insights on how I can be better person and communicator. She is always available as sounding board and provide right guidance on stake holder management.

Senior Executive, Private Bank

Mandeep ensures that she understands each one of her mentee’s personally and professionally and gives directions and helps us take decisions accordingly. Strength spotting is what she aces and will always give her advise by bolstering her mentees personal strength. This has helped me tremendously in my corporate journey while also making me realise my personal long term goals.

Surbhi V Das

Senior Banker , Branch Banking

Mandeep Ma’am experience, intuitive skills and technical expertise all blend and enable the mentee to sharpen strategic thinking and visioning to have an impactful executive presence in the organization. I would say she has been my sounding board for forward thinking and realizing my full potential. Each session with her has a task to bring that change. I am happy to have been successful in implementing some of those changes and bringing the transformation to make the next big leap.

Shifali Jain

Senior Banker, Whole sale Banking

The session visited the key issues women face at their workplace. The self-limiting hiccups were very well brought up. I gained in-depth knowledge of the Imposter syndrome and the key ingredients of confidence.

Irani Shrivastava Roy

Senior HR leader,

Thank you, Mandeep, for this rocking session today. So many things to work upon & a long way to go ahead as a leader – so happy to have you coach us today. A beginning for a new future of high hopes and overcoming fears.

Poonam Lalwani

Senior Banker ,

We have derived great value from Mandeep’s Leadership programmes in the last couple of years and look forward to continued engagement in the future. The  painstakingly curated sessions were well received by the participants, the Q&A sessions added context to the training.

Captain Arshdeep Ahluwalia

Directing Staff, Naval War College, Goa

Mandeep displays an extraordinary ability to distil situations and circumstances, and cut to the heart of issues, providing illuminating insights and leveraging on her vast experience and wealth of knowledge to facilitate the conceptualization and crafting of relevant strategies and courses of action for immediate and longer-term results. Our interactions with her have been invariably positive and invaluable.

Director

Healthcare Group

To me a Mentor is someone who is a trusted advisor and guide who imparts wisdom and shares knowledge with you. And a good Coach is someone who teaches you how to play or helps you become a better player but always from the sidelines and being in the background. Mandeep has been all of this and more. Her innate ability to connect at a personal level and yet maintain the professionalism required of a mentor is what makes her amongst the best in the business. She has been one of the biggest influences on my career.

CXO

Banking

I approached Mandeep as a coach a couple of years back at a very crucial juncture of my career. As we progressed, her facilitation helped me get a better clarity about the options I had and my preferred path amongst them. I felt very motivated to try and cross the last miles of improvement and the best part was I felt complete ownership of the process. When I look back now, I see that I have grown in my career, I am much more confident of the personal choices I have made and am looking forward to the rest of the working life very positively.

Senior Private Banker

We found Mandeep to be a great thought leader and someone who was able to understand the strategic issues our team was facing rather quickly. She was able to establish credibility and rapport in a short time so as to facilitate the discussions in depth, an important element for a coach to have in the C suite.

CIO

Food and Beverages Company

Mandeep has significantly and greatly impacted my growth as an HR professional. In her unique coaching style, she provided a holistic approach to my challenges and also helped create a deeper understanding and insight in my journey and development as an authentic leader.

HR Head

Financial Services Company

Mandeep is a fantastic facilitator and her workshop was very engaging and productive. Her knowledge and research on the subject was thorough and very impressive. She helped us reflect how we could shape the team’s views on the key issues facing us including our influence on the outcomes of those issues.

National Business Manager

Pharmaceutical Company
Where You've Seen Me.

Accolades.

Honorary Doctorate (PhD) in Leadership & Transformation

June 2022

Mandeep was awarded an honorary Doctorate (PhD) in Leadership & Transformation by Ecole Superieure Robert De Sorbon Université in France “based on her relentless pursuit of excellence and ability to touch the professional lives of many.

The Dave Ulrich Award

(February 2010)

At the World HRD Congress for significant contribution and accomplishments in the field of Human Resources. Was the first recipient of this award in India.

Corporate Divas

(2011)

Featured in the book ‘Corporate Divas’ (published by Penguin India in 2011) highlighting personal stories of 18 women of Corporate India who created footprints where there were none & broke through the glass ceiling.

Outstanding Achiever’s Award

(2010)

At Asia’s Best Employer Brand Awards, Suntec Singapore

Most Powerful HR Professionals of India Award

(2010)

At Asia’s Best Employer Brand Awards, Suntec Singapore

Woman Icon of the Decade

(2010)

HDFC Bank on Woman’s day.

HR Leadership Award

(2008-2009)

At the Employer Branding Awards.

25 Most Powerful Woman in Banking

(October 2008)

Nominated for the US Banker’s 6th Annual Ranking of the 25 Most Powerful Woman in Banking.

The HR Professional of the Year

(2007-2008)

At the Global Excellence Awards, Asia Pacific HRD Congress.

The HR Professional of the Year

(2007-2008)

At the Global Excellence Awards, Asia Pacific HRD Congress.

RASBIC Personality of the Year

(2007-2008)

At the Recruitment and Staffing Best in Class Awards, Asia Pacific HRD Congress 2008

Indira HR Achiever’s Award

(2006)

By Indira Group of Institutes, Pune India in 2006

Ranked Number 1 in the HR Power List

(2008)

40 Most Powerful HR Professionals of India (written by Dr. RL Bhatia), released in New Delhi in August 2008

I'm on a mission

To help you unleash your truest potential.

I'm a People Practitioner with three decades of work experience in the BFSI and Consulting, here to be your Leadership, Transformation and Design Thinking Coach.